PBrain ConversionEngine — Preferred Partnership for Neo Group Companies
PBrain ConversionEngine · Neo Group Companies

Never Miss a Catering Opportunity.

PBrain works your inbound catering enquiries — answering quickly, progressing and qualifying each customer, following up when they go quiet, and handing the right opportunities to your team.

Preferred partnership price for Neo Group companies: $800/month · Standard price $1,000/month · $200 trial credited when you continue
NEW CATERING ENQUIRYPBrain working
Customer · 9:47 PM
Hi, I'd like to book catering for my event.
PBrain
Absolutely — happy to help. What kind of event are you planning?
Customer
It's a corporate dinner.
PBrain
Great. Roughly how many guests are you expecting?
Customer
About 120 pax.
PBrain
Got it. And what date is the dinner?
Customer
14 December.
Building the opportunity
Event TypePaxDate
Answer
Progress
Qualify
Handover
Qualified OpportunityCorporate Dinner · 120 Pax · 14 December
Corporate EventsWeddingsBuffetsLive StationsMultiple BrandsMultiple Sales Teams
The Problem

Catering Leads Don't Usually Disappear All at Once.

They disappear in the gaps — the enquiry answered too late, the customer nobody chased, the basic questions nobody asked, or the opportunity that never reached the right person.

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Did we answer the enquiry fast enough?
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Did we actually qualify the customer?
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Did anyone chase them when they went quiet?
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Did we get the event type, pax and date?
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Did the right brand or sales team receive it?
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Do we know what happened to every enquiry?
PBrain closes those gaps. It answers, probes, progresses, qualifies and follows up while your team is busy running events, serving customers or simply off the clock.
ConversionEngine

Progress the Conversation. Qualify the Opportunity.

PBrain doesn't dump a questionnaire on the customer. It probes naturally, one question at a time, while keeping the conversation moving.

The Core Journey

From “I Need Catering” to a Qualified Opportunity.

PBrain progressively builds the information your catering team needs before handover.

01

Answer

Respond while the customer is still actively looking for a caterer.

02

Progress & Qualify

Probe naturally for the information needed to turn interest into a real opportunity.

03

Follow Up

When a promising customer goes quiet, PBrain keeps the enquiry moving.

04

Handover

The right person receives a qualified customer with the context intact.

Three questions turn a vague enquiry into something your team can work with.

PBrain probes progressively as the conversation develops.

01Event Type

Corporate dinner? Wedding? Seminar? Private celebration?

02Number of Pax

How many guests are they expecting?

03Event Date

When does the customer need catering?

See It Work

Watch a Vague Enquiry Become a Qualified Lead.

PBrain asks only what it needs, when it needs it — then your team takes over without making the customer start again.

Enquiry #4412WhatsApp · Friday 9:47 PM
9:47 PM
CUSTOMER
Hi, I'd like to book catering for my event.
9:47 PM
PBRAIN
Absolutely — happy to help. What kind of event are you planning?
Probing · Event Type
9:49 PM
CUSTOMER
It's a corporate dinner.
9:49 PM
PBRAIN
Great. Roughly how many guests are you expecting?
Probing · Pax
9:50 PM
CUSTOMER
About 120 pax.
9:50 PM
PBRAIN
Got it. And what date is the dinner?
Probing · Date
9:51 PM
CUSTOMER
14 December.
9:51 PM
PBRAIN
Perfect. I've got the key details. I'll get our events team to take this forward with you.
Qualified · Ready for Handover
Human Handover
PBRAIN HANDS OVER

Qualified Opportunity

Corporate Dinner120 Pax14 DecemberReady for Sales
YOUR EVENTS TEAM

Picks Up From Here.

Your salesperson doesn't need to ask the customer the same questions again.

AMANDA · YOUR EVENTS TEAM

Hi Sarah, I'm Amanda from the events team. I've got the details for your corporate dinner for 120 guests on 14 December. I'd be happy to take you through the catering options...
Reports

Finally See What Happens to Every Enquiry.

See what came in, what was answered, what was qualified, what needed follow-up and what ultimately reached your sales team.

0Enquiries
0Answered
0Qualified
0Followed Up
0Handed Over
0Still Active
Preferred Partnership Pricing

$800 / Month for Participating Neo Group Companies.

Standard ConversionEngine pricing is $1,000/month. Through our preferred partnership with Neo Group, participating group companies receive the full core plan at $800/month.

Preferred Neo Group Partnership
This commercial rate is offered to individual companies within the Neo Group family. Each participating company deploys PBrain for its own enquiry journey, team and operation.
Preferred Partnership Price$800/ month $1,000/month standard

Your Inbound Catering Journey, Worked.

PBrain answers new enquiries, progresses and qualifies customers, follows up, routes the opportunity and hands it to your team.

✓ Answer
✓ Progress & Qualify
✓ Follow-Up
✓ Routing & Handover
✓ Reports

Trial

$200

See PBrain working against your actual catering enquiry process. Continue and the full $200 is credited against your first month.

Annual

1 Month Free

Pay for 11 months. Use PBrain for 12.

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How many conversations do I get?

Enough.

We size your allowance around your normal enquiry volume so you aren't constantly worrying about usage.

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What counts as a conversation?

One customer enquiry.

Every message needed to work that enquiry. Never charged per message.

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What if December gets busy?

Keep taking enquiries.

Additional conversations are charged at a lower rate than your included conversations.

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Is follow-up included?

Yes.

Follow-up is part of ConversionEngine, not an extra feature.

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Can PBrain support multiple brands or sales teams?

Yes.

Yes. PBrain can route enquiries by brand, outlet, event type or responsible team.

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Annual plan?

One month free.

Commit annually and receive 12 months while paying for 11.

Every valid enquiry that reaches PBrain gets worked.
Miss one and you receive a service credit. If there's a systemic failure, that month is free. Excludes messaging-platform outages, spam, duplicate threads and anything outside the agreed scope.
Getting Started

Start With Your Real Catering Enquiries.

PBrain learns how your team handles and converts catering enquiries before it starts speaking to customers.

Watch. Rehearse. Live.

We understand your qualification questions, event types, routing and handover logic before PBrain works live enquiries.

01 — Watch

We observe how your team handles real catering enquiries and identify where opportunities are leaking.

02 — Rehearse

You review how PBrain would answer, probe, qualify, follow up and route before customers see it.

03 — Live Trial

PBrain starts working real enquiries. Now you judge it on what actually happens.

Start your live trial for $200.

Continue afterwards and the full $200 is credited against your first month.

Start Your Trial
PBrain Enterprise

Want PBrain to Go Past the Handover?

ConversionEngine gets each catering opportunity qualified and ready for your team. Enterprise moves the handover point further — gathering deeper event requirements, connecting to your systems and executing more of the process automatically.

01

Pre-Handover Data Collection

Venue requirements, timings, menus, dietary needs, logistics and detailed quote inputs.

02

Automated Quotations

Use your menus, pricing rules and event requirements to generate quotations.

03

Deep API Integration

Connect PBrain to CRM, calendars, order systems, inventory and business software.

04

Business Process Integration

Create orders, update records, initiate payments and execute deeper workflows.

Move the Handover Point FurtherEnquiryQualifyGather RequirementsBuild QuoteFollow UpUpdate SystemsHandover
PBrain ConversionEngine

Your Next Catering Enquiry Could Arrive Tonight.

Make sure somebody answers it, qualifies it, follows it up and gets it to the right person.

Start Your Trial