PBrain ConversionEngine

Never Miss an Opportunity.

PBrain works your inbound customer journey — answering, qualifying, following up and getting the right opportunities to your team.

Built for businesses managing valuable enquiries across brands, outlets or sales teams.
The Problem

Where Are You Losing Customers?

Most businesses already have enquiries. The problem is what happens after they arrive.

Sound Familiar?
? Did we answer every enquiry?
? Did we qualify every customer?
? Did we miss a follow-up?
? Did a good lead get missed?
? Did it reach the right person?
? Do we know what's actually happening?
We'll Answer Them For You

Start With a Coverage Audit.

We test your customer journey across the windows where coverage usually breaks — after hours, busy periods and enquiries that go quiet — then walk you through what happened. It's also how we size your plan.

Book the Audit
ConversionEngine

PBrain Works Your Customer Journey.

From the first customer enquiry to a qualified opportunity ready for your team.

Your Core Inbound Customer Journey

PBrain Handles the Work Before Sales Steps In.

One continuous journey — not another chatbot answering isolated questions.

FROM $500 / MONTH
01

Answer

Every inbound enquiry, any hour.

02

Qualify

Ask what your team needs to know.

03

Follow Up Follow-Up Is Core Quiet enquiries are followed up according to the agreed journey rather than being left to individual salespeople to remember.

Quiet enquiries get chased.

04

Route

Right brand. Right person.

05

Handover

Complete brief, ready for your team.

Inbound Enquiries
Qualification
Follow-Up Sequences
Routing & Handover
Reports
Follow-up is part of the core. Answered once and never chased is one of the biggest leaks in a customer journey — and the one that needs a system rather than good intentions.
The Bigger Picture

How Deep Should PBrain Go?

Start by fixing the gaps in your inbound journey. Then take PBrain deeper only where it creates value — and only where your business can support it.

From Enquiry to Execution.

Core coverage protects the opportunity. Deeper integration allows PBrain to participate directly in what happens next.

01
Answer Every Enquiry Nothing sits unanswered.
Core
02
Qualify & Follow Up Make the opportunity actionable and chase it when it goes quiet.
Core
03
Route, Handover & Report Right person. Complete brief. Visibility over what happened.
Core
READINESS GATE
Below this line we qualify you before we build. If the business rules aren't documented, we'll identify what's missing first.
04
Gather Quote Inputs Structure everything needed to price the opportunity.
Readiness Check
05
Generate the Quote Use your documented pricing rules, minimums and surcharges.
Readiness Check
06
Confirm, Invoice & Coordinate Connect the conversation to the business process behind it.
Readiness Check
Why We Say No

Bad Rules Create Bad Automation.

Quote generation only works when the rules behind your quotes exist somewhere other than in a person's head. Automating judgement before documenting it simply produces mistakes faster.

Getting Ready

We'll Tell You What's Missing.

The readiness check identifies the rules required: pricing logic, minimums, surcharges, approval thresholds and other decisions PBrain needs before the process can safely be automated.

Our Guarantee

What We Promise — and What We Won't.

We guarantee the part of the customer journey PBrain actually controls.

What We Guarantee

Every Enquiry That Reaches Us Is Worked. None Is Dropped.

Enquiries are answered, qualified and followed up according to the agreed journey. When the handover condition is met, the opportunity is routed to your team.

Miss one → Service credit Systemic failure → That month free

Excludes messaging-platform outages, spam, duplicate threads and anything outside the agreed scope.

What We Won't

We Don't Guarantee Your Revenue.

Bookings depend on your pricing, product, availability and what happens after handover. We don't control those things, so we won't pretend that we do.

What we will show you is every enquiry PBrain handled and what happened to it.

Pricing

One Core Plan. Priced to Your Operation.

No feature tiers on the core customer journey. Everyone gets the complete core. What changes is volume, complexity and how far beyond handover PBrain goes.

ConversionEngine

Core Coverage

from $500 / month
Your number comes from the coverage audit.
All inbound enquiries answered
Customer qualification
Follow-up sequences on quiet enquiries
Routing and qualified handover
Reporting on enquiries handled
Includes a monthly conversation allowance sized from your audit. Additional conversations bill at a lower rate than your included rate.
Beyond Handover

Deeper Coverage

from $2,000 / month
Subject to a readiness check.
Everything in core coverage
Quote input gathering
Quote generation from your rules
Confirmation, payment & coordination
Deeper system & process integration
Built around your own business processes. Deeper deployments may carry a one-time build fee quoted with your plan.
01

Routing Complexity

Brands, outlets, teams and the number of routing paths PBrain manages.

02

Conversation Volume

Your allowance is sized so a normal month sits comfortably inside it.

03

Coverage Depth

How far PBrain takes the journey before a human or another business process takes over.

How We Count Usage

One Customer. One Conversation.

A conversation is one customer enquiry handled end to end — including the messages needed to qualify, follow up and hand it over. We don't charge per message. Spam and duplicate threads aren't billed.

A sales coordinator covering the same enquiry load costs several thousand dollars a month, works office hours and still needs a system to make sure nothing gets forgotten.
Getting Started

Start With Your Real Enquiries.

A 60-day pilot, live on your own channels, at your own volume, with a defined end date.

60 Days. Your Channels. Your Customers.

Enough time to configure the journey, establish the baseline and see what actually happens when every enquiry is worked.

01

Coverage Audit

We examine where your current customer journey breaks and use it to size the plan.

02

Configure & Go Live

Qualification, routing, follow-up and handover rules running on your channels.

03

We Become the Record

Enquiries are captured and tracked so the baseline comes from the live system.

04

Day 60: The Numbers

Review what arrived, what happened, when enquiries came in and where they went.

The 60-day pilot costs $1,000.

Continue after the pilot and the full $1,000 is credited against your first two months. No annual lock-in to begin.

Find Out What Happens to Your Enquiries.

Start with the coverage audit. We'll look at the real customer journey, show you where the gaps are and determine what PBrain should cover.

Book a Coverage Audit